Privacy Policy

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Effective date of Privacy Policy: October 18, 2007

Welcome to SkinandHairBeauty.com (the "Site"), a website owned and operated by Complete Beauty Solutions, Inc. (“CBS”, the “Company”, “we” or “us”), a New York corporation. It is very important that you read and understand this Privacy Policy before using the Site or CBS’s services through any other media – and particularly before making any purchase. This Privacy Policy applies to information that we may collect either via the Site and that you may transmit to us through any other medium (such as through any telephone consultation or other interaction). By visiting the Site or otherwise transmitting information to us through any other medium, you are accepting the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site or transmit any information to us through any medium.

CBS maintains the right to modify or amend this Privacy Policy at any time. We will notify you of changes to the Privacy Policy by posting the updated Privacy Policy on this page. You can determine when this Privacy Policy was last revised by checking the effective date of the current policy at the top of this page.

CBS is aware that information about you is of the utmost importance. We know you are concerned with how data about you is utilized or disseminated, and we appreciate your trust that we will use that data with care.

Collected Information

All information entered on the Site or otherwise transmitted to us through any other medium (including information that we receive from you) may be stored. Some information we collect is “personally identifiable information” because it could conceivably be used to personally identify you. Other information we collect is not personally identifiable information.

At CBS, we are committed to treating all information we collect – especially personally identifiable information – in a manner that respects both your privacy and your trust in us. We are likewise committed to providing you with the best possible user experience that we can. All information we collect may be used to direct our product and service offerings, provide appropriate customer service responses to your concerns, enhance your site visits, and improve your shopping experience in general. Please be assured, though, that we will never sell or rent any personally identifiable information about you to any third party (see “Sale of our Company” below for exceptions in the event of a sale of the Company). Nor will we ever share any personally identifiable information about you with any other customer of ours.

Information You Provide About Yourself

To provide you with one on one service that is specific to and appropriate for you, and to provide you with informed and safe product usage guidance, we may collect by direct communication with you (whether by telephone, email, or otherwise) – certain information about you, your body and your heritage. Such information may include without limitation information about your skin, your skin type, any skin concerns or problems that you may have, your gender, your date of birth, your race and ethnicity, and your current beauty goals. Such information may also include without limitation any drug allergies, medical conditions, or illnesses that you may have, any medications that you may be taking, your location, whether you are currently under the care of a doctor, and whether you have recently had surgery. Please be assured that none of this information will ever be shared with any other customer of ours, and that no such information will ever be sold or rented to any third party (please see “Sale of our Company” below for exceptions in the event of a sale of the Company).

This information may be used to provide skin and other beauty consultations that are personalized to you, and to provide informed guidance regarding products that may be suitable for you. CBS may hire outside specialists (such as estheticians) to provide any such consultations and similar services to you on behalf of CBS, or CBS may refer requests by you (whether submitted via the Site, telephone, or otherwise) for such services to outside specialists who may then provide such services directly to you and not on behalf of CBS. CBS reserves the right, and you hereby understand and agree that CBS may, disclose to any such specialist (whether outside or not) all personally identifiable information that we collect – including information about you, your body and your heritage – provided that the purpose of such disclosure is to enable any such specialist to provide you with services that you have requested. More generally, we may share personally identifiable information about you with others to the extent necessary to provide you with any products or services that you have specifically requested.

Account Creation and Maintenance

Upon placing an order, you have the option to create and initiate a user account. This account will include certain personally identifiable information that you provide, such as your name, e-mail address, mailing address, credit card number and expiration date, and any other information that you provide when you order our products. Your account settings may be adjusted by you at any time. As noted above, we will never sell or rent any personally identifiable information about you to any third party (see “Sale of our Company” below for exceptions in the event of a sale of the Company).

Other Information

CBS will also collect additional information that you choose to give us. For example, you provide information to us when you complete surveys, sign up for special discounts or coupons, communicate with us by e-mail, phone or otherwise, provide product reviews, or provide alternative delivery addresses. Please be advised that any information that you transmit to us in any context other than the context of a purchase, an information submission in connection with a personal consultation, or a set-up or modification of your user account, may be treated in accordance with the “Submissions to the Site” section of the [Terms and Conditions]. Please be assured, though, that any personally identifiable information that you submit to us via a purchase transaction, via your account settings, or via an information submission in connection with a personal consultation, will be never be sold or rented to any third party or shared with any of our other customers (see “Sale of our Company” below for exceptions in the event of a sale of the Company).

Service Providers

We may work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of enabling them to provide such services.

Certain Exceptions

Notwithstanding anything to the contrary, we reserve the right to disclose any information we collect (including personally identifiable information) when required by law, or when necessary to comply with a judicial proceeding, court order or other legal process. We likewise reserve the right to disclose any information we collect (including personally identifiable information) in any situation where a visitor to the Site or a user of our services through any other medium is believed to be in violation of his or her obligations to us, or is (or is suspected to be) engaging in any illegal activity.

Children

CBS does not sell products or services to children under the age of 18, and will not knowingly maintain or collect information from children under the age of 18.

Sale of our Company

Companies are bought and sold in the natural course of events. Notwithstanding anything to the contrary, if CBS is acquired by another company or if a significant portion of its assets is sold to another company, all information collected from customers (including personally identifiable information) may be transferred to the new company as part of the acquisition or sale.

Linked Web Sites

CBS may contain links to and from other sites operated and maintained by separate companies, and may refer you to other outside service and product providers outside of the context of the Site. We have no responsibility for linked Web sites or for such other providers and provide these links and referrals solely for the convenience and information of our visitors. The privacy policies of these sites and providers (if any) may differ from our Privacy Policy, so you should always review the privacy statement of each linked Web site and provider that you visit.

Customer Feedback

CBS welcomes comments from our clients. We encourage active site feedback. We are especially interested in comments regarding the products we offer for sale. If you have questions or comments about our privacy policies, feel free to drop us an e-mail at privacy@SkinandHairBeauty.com.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.